FAQ - Fraser Suites Abuja
Facilities and Services
Coronavirus (Covid-19) updates when staying at Fraser Suites Abuja
In response to Coronavirus (COVID-19), additional safety and sanitization measures are currently in effect at this property. Fraser Suites Abuja’s health & safety measures include hand sanitizer dispensers in public areas, high-level cleaning specifications throughout all guest and common areas as well as back of the house.
Due to Coronavirus (COVID-19), Fraser Suites Abuja is taking steps to help protect the safety of guests and staff and therefore we request you to practice social distancing during your stay. For the foreseeable future, it is important that we work together to support these efforts. As a result, certain services and amenities may be reduced or unavailable.
Gym and Swimming pool at Fraser Suites Abuja are unavailable due to Coronavirus (COVID-19). Restaurants will also remain closed while guests can order a la carte via in-room dining.
Please note, that Fraser Suites Abuja's housekeeping protocol has changed. The property is providing weekly housekeeping service for stays longer than 7 nights.
Fraser Suites Abuja encourages credit card/bank transfers as a form of payment to stop the spread of cross-contamination.
Until the foreseeable future, we will no longer be able to hold your luggage in the luggage room due to possible cross-contamination.
Where can I find the best rates?
Our best rates available on the internet can be found at https://abuja.frasershospitality.com. Don't forget to check out https://abuja.frasershospitality.com/en/offers.html to take advantage of the best deals. If you require further assistance, please feel free to contact us at firstname.lastname@example.org or +234 813 988 8888.
What are the services and facilities offered?
In addition to 24/7 security and CCTV surveillance as well as 24/7 reception and concierge services, Fraser Suites Abuja features a swimming pool with a kids wading pool and The Gazebo, which has an open kitchen that serves barbeque grills and wood-fired oven pizzas by the poolside. For a full list of services and facilities, please visit https://abuja.frasershospitality.com/en/facilities.html.
Are there fitness facilities provided?
Yes, there is a 24/7 fully equipped gym for our in-house guests. We also have an outdoor swimming pool and a kids wading pool.
Is Internet access provided?
Yes, guests can enjoy complimentary high-speed Wi-Fi access in-room and around the property.
What is the check-in time?
Check-in time is 2.00pm.
What is the check-out time?
Check-out time is 12.00pm.
What time is breakfast served?
Breakfast is served from 6.30am to 10.30am.
What is the cost of breakfast?
Our buffet breakfast is available at NGN 6,500 per person.
What are the available dining options?
All-day dining is available at The Dining Room, while guests can also dine by the poolside at The Gazebo or request for in-room dining. Alternatively, the fully equipped kitchenette/kitchen also provides you with the convenience to cook in your apartment. There are also a couple of resturants around our property. Please feel free to contact our Client Relations Executive for recommendations.
Are laundry services provided?
Yes, laundry service is available subject to additional charges. Some of our apartments are also equipped with a washer and a dryer for your convenience. Please feel free to contact our Front Desk for more details.
Are baby cots and extra beds available?
Yes, complimentary baby cots are available upon request.
Are newspapers provided?
Yes, complimentary PressReader access is provided to guests featuring up-to-date digital versions of newspapers and magazines.
Are the residences handicap-friendly?
Yes, Fraser Suites Abuja is handicap-friendly. We have an apartment specifically designed for persons in wheelchairs and it offers ample room for wheelchair mobility. We also have well-trained staff whom will be delighted to assist guests when required.
Is on-site parking available and what is the cost?
Yes, complimentary on-site parking is available during your stay. Please approach the Front Desk for more details.
Is airport shuttle service provided?
Unfortunately, airport shuttle service is not available. However, limousine service or taxi can be arranged upon request. Please feel free to approach our Concierge for more details.
What is the cost of hotel/service residence limousine services?
Airport transfers are charged at NGN 12,000 per car per way. Transfers to other locations within the city will vary upon usage. Please feel free to approach our Concierge for more details.
What is the reception operating hours?
The reception, concierge and security services are available 24/7.
Is it possible to store my luggage at the hotel before check-in?
Yes, it is possible to store your luggage at the property. Please feel free to approach our Concierge for more details.
How do I get to the hotel?
Travelling from Nnamdi Azikiwe International Airport to Fraser Suites Abuja takes around 40 minutes by car. The approximate taxi charge is NGN 4,000.
Are there any recommended attractions in Abuja?
Abuja is the new capital city of Nigeria and has an excellent road network, modern architecture and a beautiful rolling landscape. Some of the attractions include Aso Rock and Zuma Rock, Millennium Park, Abuja National Mosque, Abuja Arts & Crafts Village and more.
For more recommendations, please feel free to approach our Concierge.
Where is the closest bank, ATM and exchange office located?
We have an in-house ATM and several banks are located just a minute away.
Please feel free to approach our Concierge for directions or more details.
What is the maximum number of guests allowed in each residence type?
Our apartments can accommodate up to 4 guests depending on the apartment type.
Should you require more information, please feel free to contact us at email@example.com or +234 813 988 8888.
Are pets allowed?
Unfortunately, pets are not allowed at Fraser Suites Abuja.